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Getting The Right Data Recovery Company

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tiadriGetting a decent data recovery in Irvine, California isn't as easy as you might think. There are numerous sources like this where you can find these technicians. Although it is convenient on your part, sometimes it is confusing because you have to make an extra effort in comparing and asking for recommendations. In order to make things easier, you have to consider these simple tips. First, know the technician that offers data recovery and concentrates on the Orange County area (here is an example). This means that you do not only consider his expertise but you also consider the efficiency of delivering the best results. Ask him when he can deliver the recovery process and make sure that it is within your time frame. If you urgently need the computer systems, better seek for the right technician who can deliver the services at the shortest time possible.

Second, ask the referrals or recommendations of other people. Their feedback will really matter a lot, especially when you do not know the technician first and foremost. Know the weaknesses of the technician as well as his strength. Lastly, always consider the prices of his services. If it is too expensive that you cannot afford, better seek someone else. Through this way, you can be sure that you can have the data recovery at the most reasonable pricing.

Troubleshooting The Poweredge Perc Controller Recovery

Getting effective Poweredge Perc Controller recovery is not that easy. There are a lot of tests to do in order to determine the defects and find solution for it. However, if you are knowledgeable about computers and you think you can troubleshoot the gadget, then you can perform the Poweredge Perc Controller recovery all by yourself. The task is just simple. You have to gather the necessary tools and troubleshoot the computer step by step. There is a certain command to be entered but make sure you do it properly. If you are not confident about this, try researching online. There are numerous online sources that you can make use of. There is also a software that you can download so that repairing the Poweredge Perc controller will be easier.

Nevertheless, if there are certain problems that cannot be fixed, always seek for help. Avail the services of computer technicians who can handle the recovery process. There are numerous technicians available these days. Their services may vary accordingly but you can be assured to have the computer fixed at the shortest time possible. The Poweredge Perc Controller recovery may be challenging but there are a lot of things or options to have it done.

Can RAID 5 Data Be Recovered Online?

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raid5No matter what type of damage RAID has, it must be fixed in order to keep the devices working properly. On one side, the user may need to fix broken RAID array once in a while, and on the other side, he must do the recovery process. In times of emergency, even the online data recovery version can be very useful.

In online recovery versions, this page gives step-by-step on how to start and finish recovery successfully, but users must be careful with potential problems that may occur. There may be cases when the data is totally corrupted, and even the whole array stops functioning. If the drivers are not set in the right order, even the server may face the consequences. In the case of RAID recovery, it is recommended to look for tools in order to reconstruct the array online. Online recovery programs offer many services that are less expensive than other options, and they do not require too much time. On the other hand, they offer solutions for different types of hard drive. Nonetheless, it is better to have the drives analyzed first, so the user can know if he must let the experts fix broken RAID array, or he can restore the data online.

How To Get Deleted Files From RAID?

Purchasing a RAID server is a perfect way for adding more performance to the network by increasing the data storage. It does not matter if it should be used by an individual or a company, RAID keeps all files at one place, and they are all easy to access. Nonetheless, any type of damage can happen to these servers, and the user must find the way to fix broken their RAID array, or do the recovery with the help of a professional.

The recovery software can be very helpful when it comes to restoring files. The recovered data can be easily written wherever the user want them, and even damaged RAID array can still be used to get the files. The RAID recovery process should follow some steps, but before starting with it, some things must be considered. The user must be careful with vibrations caused by outer factors, because they can cause errors in cable connectors. The hard drives must be away from the heat sources, and even dust can cause some serious troubles. The recovery process can be done even by amateurs with suitable software, but when one must fix broken RAID array, it is better to leave to people specialized for this, in order to prevent other issues.

Advantages And Disadvantages Of Help Desk And SupportSoftware

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Customers usually get confused about the usage of different products. One may be on a computer doing an urgent assignment and it fails to do a certain process. In this case, they will need assistance on how to get over such a hurdle. Most reputable companies look into the welfare of their customers and try to offer the best customer care service. It however becomes difficult to do that when the consumers of the product are millions and no enough staff on earth can efficiently serve such a number at once. There is need to use an automated means i.e. help desk software serves the users at once to avoid congestion and get customer loyalty.

Help desk software is used by companies to offer support or customer care service to users of their products. Users inquire and get instant feedback via messages or emails although some technical cases will obviously require agent guidance. They are beneficial as they help companies to cut down their operating expenses to earn good profits. To the customers, they are able to get assistance with just a click saving them money and time. The limiting factor with help desk software is expensive to install and maintain as it requires It experts and at times they may have technical problems leading to their failure.

Choosing The Right Help Desk Software

It can be challenging to choose the right help desk software for your website. With a lot of software tool available in the internet, it is hard to determine the differences and similarities between them. So for you to get the best marketing tool, you have to consider if it can meet your virtual needs. The software tool should be accessed easily by the customers as well as to the support team of your company. Both sides should be able to send and receive the feedback so that any kinds of concerns are fixed right away.

Second, you have to know where to place the help desk software on your website. Customers should be able to access this software so that they can inform the company owner about their feedback or concerns. If you do not know where to install the software, you can ask recommendations from a professional web developer. Lastly, consider the cost. You might be overwhelmed with affordable help desk available in the internet. However, before you avail this, make sure to thoroughly check the things you can avail in the tool. Your expenses should not be high enough to have the help desk software even if it is a great investment for your business.

Looking For Trends? Got ‘Em Here!

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Siwek says that in under five minutes, he had "a complete, fully detailed site report," without hours of training or trying to decipher the interface.

Web Log Analysis function

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"You can't rely on a hit counter to tell you any useful information about your Web site," Siwek says. "Did an incoming browser hit your home page first or jump straight to another page within your site? How do you know? How do you quantify that traffic?"

WebTrends provides answers to those questions. The Web Log Analysis tools go through the IIS log files and create detailed profiles and analysis of your site's usage. To run such a report, start WebTrends and click on the Web Log Analysis tab. You can modify an existing sample report, or click on the New icon to create a new report. Specify the location of the IIS log files, give the report a description, specify the URL for the home page, and the report is just about ready to go. You have several options to choose from, but the defaults are probably what you need.

Notice the combo box called Memorized Report Name. If you click on that, you can produce the report in HTML (the default), in a Microsoft Excel worksheet, a Microsoft Word document, or a plain text document. The HTML is the most dynamic: You can jump from section to section with ease. It's also fast. "My site gets about 45,000 hits a year, and the report took only a few seconds to generate," notes Siwek.

Another tab, Save As/Mail To, lets you customize what happens to the report after it's generated. Typically, WebTrends creates a file in the root of your current fixed disk. However, you can also e-mail the report to someone (like your manager or Web administrator), or FTP it to a long-term archive. You can even schedule the report to run at specified times. The Style tab lets you select from English, French, German, or Spanish and change the report style. Styles change the report's background color, table headings, and other chromatic and graphical elements.

Finally, the Content tab gives you nearly complete control over what goes into the report. You can choose from things like User Profiles by Region Graph, Most Requested Pages, Least Requested Pages, Most Downloaded Files, and other options. You can also specify whether the graphs contained in the report are displayed in 2-D or 3-D.

After everything is set the way you want it, press the Memorize button to save your settings. Then, you can click on the Start button to display the graph.

Siwek has found several practical uses for this report. He was expending considerable effort on multiple sections within his Web site, but he didn't have a good idea of what section his customers liked the most. By running the Web Log Analysis report, Siwek discovered that a medical pamphlet section accounted for the majority of his traffic. Consequently, he concentrated his efforts on that section and improved the customer's perception of his site, as measured by his discussions with some of his local Web site users and by the increasing traffic to the pages he tailored.

Siwek also found the report could help justify a server upgrade by providing information such as the amount of time needed to download the Most Requested Pages and the Bandwidth sections. This "gives management hard figures to use to make their decisions," Siwek says. "It makes it easy for them to say yes."

Link Analysis

WebTrends "has good diagnostic tools," Siwek says. "You can stay on top of broken links to keep your site error-free." The WebTrends Link Analysis tab gives you the same level of control over Link Reports that you saw earlier in the Log Analysis reporting. For example, you can control how many broken links to contain in your report (50 by default), or how many new pages to display in the report table (also 50 by default). Creating a Link Report is even easier than creating a Log Report: Give WebTrends a description for your report and a starting URL, and you can get to the customization screen.

When you begin to run a Link Analysis, you see a results progress summary screen that looks a lot like a 1980s stereographic equalizer.

The Link Analysis Report contains good information about the health of your Web site. It includes a summary Link Integrity Report, which gives you a count of the verified, redirected, and URL Not Found references, as well as other errors; a report of broken links for both internal (within your Web site) and external links; and statistics about the kinds of links found within your site. For the latter category, you can determine how many of your links represent HTTP connections, HTTPS connections, FTP connections, and others.

The report also includes an Oldest Pages section. When combined with the log report of Least Used Pages, you can make decisions on which pages to remove. After all, if it's old and no one looks at it, why let it take up space on your Web server?

This report can also help you tailor your Web site for users with different connection speeds. The Biggest (slowest) Pages section shows the pages that take the longest to download. Also, like many of WebTrends' features tables or text that reference URLs, you can click on the reference to see the actual page displayed in your browser.

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Alerting

Not only can WebTrends analyze your Web site's historical aspects, it can also warn you of outages. From the Alert tab, you can create monitoring agents. Alerts are flexible. From the Alerts tab, if you click on New, you enter a description of the alert and select the Device to Monitor. This is particularly useful for sites with firewalls. Many firewalls block PINGs as a protection against Denial Of Service attacks. The downside is that you can't write simple PING routines to confirm your Web server is operational. WebTrends lets you check your site via a number of methods, including HTTP requests, Finger requests, URL requests, and ODBC requests.

After you make those decisions, you must give WebTrends the host name or IP address and the port (80 for most HTTP servers). You can then set the monitor interval. WebTrends checks your Web server once every second to once every 1,444 minutes (24 hours); after it checks, you can tell it to send an alert from one second after it detects a failure, to 1,444 minutes after it detects the failure. The delay helps guard against spurious errors generated by intermittent communications problems that you may not want to use to trigger an alert. You can also send another alert if the service becomes available again.

Next, you can elect to generate an audible alert. If you elect that method, you can choose from the typical system beep or specify a WAV file. If you have any Star Trek WAV collections, this might be a good application for them. WebTrends offers the option to set a duration and interval for the sounds.

In addition to sounds, WebTrends generates e-mail messages to report alerts. You can specify the recipient's e-mail address and the message's subject line. Finally, you can send a pager message to either a pager service or an individual pager. In the latter case, you can send either a numeric or alphanumeric message. Of course, the WebTrends alerting service can check servers other than the one it's running on.

"As our volume increases, the ability to send alerts if our server goes down will be very important to us," Siwek says.

WebTrends doesn't confine reporting to a single server. It can run reports based on the logfiles of any NCSA-compliant (plus a number of other formats) log file it can see. A single WebTrends-equipped server could be the Web site management hub within your organization.

Other features

If you have proxy servers from Microsoft, Novell, Netscape, or Oracle, WebTrends can report on bandwidth, most popular sites, most active users, most downloaded files, activity level by various time periods, and more.

Management made simple

Siwek is happy with WebTrends. "The software is easy to install and easy to use. It does what it says it will do without difficulty," says Siwek.

With the Log Analysis, Link Analysis, and Alerting tools, WebTrends lets Web masters manage their Web sites by evaluating site traffic and usage, maintaining data integrity, and minimizing down time. Finally, WebTrends can also analyze your proxy server to help you manage that resource.

One feature Siwek hasn't used is the trending part of WebTrends. RDBMS integration features allow you to capture statistical information from your Web server's logs (IIS, Lotus Notes Domino--according to the WebTrends manual, "all major and most minor log formats") and store it in any ODBC-accessible database. This information includes the remote user's IP address, source country, authenticated user IDs, top page usage, and usage statistics on pages last visited. With WebTrends' ability to schedule tasks, you could periodically capture information and send it to your RDBMS. You could then perform historical trending analysis against that data. If you plan a major Web site change, you could use trending to measure the usage impact of that change. With the competitiveness of most industries, and with the pressure to keep costs down, a product like WebTrends can be important to your success. It's a tool that can help measure the impact of changes, track usage across time and geographical regions (unless you have a firewall that acts as an inbound proxy), and fine-tune your Web site's performance and usability.

Need Power – Get Fusion!

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npgfWhen Fusion first arrived on the scene, NetObjects promised designers the kind of control over their Web sites that they had over print pages, but the company couldn't deliver. Although version 2.0 made great strides, it's only with version 3.0 that NetObjects has delivered a versatile Web development tool. Now sporting flexible page and site editors and strong support of Dynamic HTML features, Fusion has come of age.

Ahead of Its Time

Fusion's pasteboard has always been one of the program's killer features. With a pasteboard-layout metaphor, you create complex Web pages simply by dragging and dropping text and images on a page. Fusion generates the HTML code when you're ready to put your page on the Web.

Previous versions of Fusion use complicated grids to replicate a user's designs within the limitations of HTML. You can now also choose to use Layers, a new feature supported in version 4.0 and later browsers, to draw pages without the hidden complexity of grids. (The older, table-based system remains if you need compatibility with older browsers.) Fusion 3.0's layout editor now supports a large number of Dynamic HTML behaviors, such as animated images and rollover effects, that are on a par with those in GoLive's CyberStudio and Macromedia's Dreamweaver (see Reviews, September 1998).

But not all pages really call for a drag-and-drop design approach. It's much easier to treat pages with long streams of text as one large text block, rather than as several smaller layout elements. With version 3.0, Fusion's page editor allows authors to create pages (including those with in-line graphics) entirely within a word processor-style interface, similar to that of competitors CyberStudio and FileMaker's Home Page. You can also opt to use the contents of a hand-coded HTML file as the body of a page (using Fusion merely to generate navigational elements), add custom HTML tags within pages, and add externally generated HTML pages to the site structure.

The Site's the Thing

npgf1Fusion's other claim to fame has been the program's integrated site-management tools. Since the entire structure of a Web site is saved within Fusion, the program can automatically generate navigational buttons and links on every page of your site as well as frame sets for those navigational items. Once a site's ready to go online, Fusion automatically generates all the appropriate files and can optionally upload them to a Web server.

In previous versions, users had little control over how Fusion organized the HTML files. But with Fusion 3.0's Publish window, you can specify exactly where you want every file on your Web site to be placed and what you want each one to be named.

FileMaker Enters the Picture

For some time, the Windows version of Fusion has been able to automatically generate pages based on the contents of an external database; the Mac version finally catches up in version 3.0, letting you create pages from FileMaker Pro.

You can place a table on a Web page that contains selected fields from a selected FileMaker database, one row per record. Clicking on a row's link takes you to a detail page for a particular record, which lists other selected information extracted from FileMaker. This information is static--it doesn't update when you change the FileMaker database, but rather when you reexport HTML.

Although it's encouraging to see this feature finally come to the Mac, limitations hamper the feature's usefulness. For example, the record table follows a particular format that is impossible to edit, and you can't do very much to customize detail pages. Furthermore, the database-publishing feature is unstable: Fusion crashed several times when I tried to publish pages generated from FileMaker, and sometimes it took as much as a minute to generate a custom page.

Fusion's lineage as a port from Windows has always been a big problem, especially the program's non-Mac-standard interface. Although Fusion still won't win any design awards, its collection of floating palettes, window tabs, and dialog boxes has been streamlined.

Fusion lacks printed documentation; NetObjects provides a 146-page Getting Started guide, but I constantly had to refer to the program's full documentation--a 500-page PDF file.

Macworld's Buying Advice

With NetObjects Fusion 3.0, you can quickly create attractive Web sites without learning HTML or slaving to make sure your site's navigational elements are up-to-date. Professional Web authors and Webmasters will probably still prefer to design their sites using tools such as CyberStudio or Bare Bones Software's BBEdit, both of which create pages directly in HTML rather than exporting the result. But Fusion 3.0's improved flexibility makes the program a powerful, easy-to-use tool for creating and managing Web sites. After two years of trying, Fusion finally lives up to its advance billing.

Too Much Traffic? Use This…

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tmtMany of the shutdowns and other problems that electronic commerce Web sites experienced during the recent holiday season could have been avoided if developers had been able to effectively test the ability of their applications to handle heavy traffic.

Using WebLoad 3.0, released last month by RadView Software Inc., PC Week Labs could test any Web application to see how it handles high levels of traffic and also check its ability to meet necessary performance goals. Prices for WebLoad start at $4,000 for 100 virtual clients, which is on par with most of its competitors, although basic performance testing tools are available for free.

Nevertheless, WebLoad's easy-to-use test script creation capabilities and powerful and flexible performance testing features make it well worth paying for. WebLoad 3.0 is one of the best Web server and application testing tools we've seen and earns an Analyst's Choice designation.

By focusing on the performance of Web applications such as e-commerce stores, WebLoad also fills an important need that has gone mostly unmet by competing testing tools. Rival products either focus on developer-oriented debugging, as in products such as Segue Software Inc.'s Silk and Rational Software Corp.'s SQA Suite, or are mainly Web server performance-related, typical of products such as Mercury Interactive Corp.'s Astra SiteTest.

Creating a test script, called an Agenda in WebLoad, is a matter of starting WebLoad's AAT (Agenda Authoring Tool) and then launching a Web browser. As we browsed through a test site, the AAT recorded every action, even those performed within applications. For example, in one test, we went through the entire process of ordering and purchasing a product from an online store. The AAT saves test scripts as JavaScript, which allowed us to fine-tune the scripts manually using a standard editor.

tmt1Although we could use any 4.0 or later browser from Netscape Communications Corp. or Microsoft Corp. with the AAT, if we wanted to create a test through a Secure Sockets Layer connection, we had to use Microsoft's Internet Explorer.

WebLoad 3.0's new Cruise Control test allows developers to see how well their Web applications meet performance goals. We configured Cruise Control to determine the level of traffic at which a test application's response time would rise above 5 seconds. From the Cruise Control results, we could tell if we would be able to provide acceptable response times to visitors during peak traffic periods. Setting up a Cruise Control test is simple, and WebLoad's useful wizard steps users through the process.

WebLoad also can do standard performance tests to detect how well the site runs under various traffic levels, which is useful for determining what hardware and software to use for a site.

It is possible to combine many WebLoad agendas in a single test in order to simulate many users performing different tasks on the site. We could define any number of virtual clients to use in testing (although this does depend on the license purchased from RadView) and could divide them among several load servers. Cruise Control tests also require a server to run as a probing client, which monitors the performance of the site during testing. All WebLoad servers run under Windows NT.

The main Monitor interface of WebLoad makes it possible for users to view tests as they run, which is very useful, especially if something isn't working right and the test needs to be rerun. The program automatically generates graphs and reports during and after the test.

Although these are useful and will meet most needs, we would like a few more options, especially in the graphs.

We could export our reports as text or directly to Excel, which then let us do as much customization as we needed to.

WebLoad's Monitor lets users view performance tests in real time.

PC Week Labs Executive Summary: WebLoad 3.0

RadView's WebLoad is a valuable tool for Web application developers who need to know how their applications will handle heavy traffic loads. With its very good test creation tools and ability to simulate a large variety of users, WebLoad lets businesses find out what their sites can handle without having to do it the hard way.

Pros: Can create test scripts that cover entire process of complex Web applications; able to test sites' ability to meet specific performance goals.

Cons: More customizable built-in reports would be useful.

Some Great Tools To Manage Your Site With

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sgtmysIf your site uses any JPEG graphics files, you should consider CyberView Image Pro 4.02. This handy utility lets you visually adjust the JPEG compression for your graphics files. Side-by-side examples of both the compressed and noncompressed image help you decide how much compression is acceptable. Too much compression brings the file size down but can blur the image. Too little compression keeps the image looking good, but may not reduce the file size enough for expeditious Web viewing.

This kind of side-by-side image comparison is available in some commercial image-editing programs, such as Adobe Systems' ImageReady and Ulead Systems' PhotoImpact 4. However, CyberView Image Pro goes further than these programs by providing a more refined toolset. It has three sets of sliders, each with a separate adjustment for the luma (intensity) and chroma (color) components. The three sliders are Precision (which determines the accuracy of the compression process), Compression (which determines how much of the original image information is removed during the compression process), and Selective (which determines the compression values for a selected area of the image). A fourth slider, Smoothing, adjusts how much optimal noise is removed.

For those who want to delve even deeper into the intricacies of the program's JPEG compression, CyberView Image Pro lets you configure its quantization tables. Using the built-in Q-Table Designer, you can customize the way your files are compressed. If you have the time and inclination, you can experiment with the settings, eyeball the results, and redefine the compression parameters to your own preferences.

Finally, if you use your own digital photos and are concerned that others might claim those photos as their own, you'll appreciate the program's JPEG Image Signature feature. It embeds your name or another message into the file, making it possible to prove prior ownership.

The shareware version of CyberView Image Pro 4.02 is fully functional--except that it doesn't permit you to save the compressed graphics. The $29.95 registration fee adds the save function to the program.

J-Perk

J-Perk creates Java applets you can use with your Web site. It differs from 6 Pack in that the applet-making process is integrated into a single program, and the applets are mostly limited to image and text effects. Because you can register the entire program for $29.95, it's an especially good bargain.

The shareware version of J-Perk (formerly named Java Pack) includes some of the most popular Web-page special effects. The Animator applet creates animations, scrolling billboard ads, and slide shows. You can set the overall size of the animation, select the images to be animated, and choose from nine different transitions. The Dynamic Button applet lets you create buttons that change when a cursor passes over them or when they are clicked. The buttons work with frame-based as well as non-frame-based Web pages. J-Perk's text applets include a swirling-color effect (different colors are applied to the text), a typewriter effect (letters appear one at a time as though coming from a typewriter), a scrolling effect (text scrolls smoothly from one side of the screen to the other), and a ticker effect (the scrolling text is linked to your choice of URLs).

Other applets include a working digital clock that shows both the time and date, a pull-down menu creator that provides an attractive way for your visitors to move from page to page, and a quick method for attaching a sound file to a Web page.

As an incentive for registering the program, J-Perk includes previews of additional applets that are available only in the registered version. These include image effects (Image Fade, Image Cube, Image Ripple, and Lake Reflection), text effects (Status Bar Text Ticker and Fading Message), and miscellaneous effects (Password Protection and Screen Color Fading).

6 Pack

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Java applets provide a quick and easy way to add specific functions to your Web site. Even if you don't know how to program in Java, hundreds of applets are available online that you can essentially cut and paste into your HTML pages. Usually all you need are a few lines of HTML code to call the applet's files and to modify their parameters.

Silk Webware's 6 Pack brings together six of the company's most popular Java applets. Each includes sample HTML code that makes it easy to integrate the applets into your current pages. Applet Banner Factory produces banners with a variety of shapes, sizes, colors, speeds, text arrangements, and special effects (3-D text, title glow, and white mask). Codelink adds password protection to your Web site. It places a burglar-alarm-style keypad on your page; the keypad requires the correct seven-character password before allowing access to a secret Web page. IconBar creates a group of clickable buttons that can be arranged vertically, horizontally, or as a rectangular block of icons.

MailMe automatically e-mails information to visitors who request it and even embeds a link back to the Web page. With Searchlink, you can add a search engine to your Web site that searches as many as 200 Web links by keyword. And Spinalink provides a professional- quality selector tool for choosing among a group of page links or graphics files.

The six applets are linked by common HTML files, allowing you to quickly view and--in the case of the Applet Banner Factory--try out the parameters in real time. You register the applets individually by paying fees that vary from $24.95 to $35.95. Given the diversity of the collection, you're likely to find one or two that are must- haves.

SiteHog 1.0.7

You've spent a lot of time designing and refining your Web site. Everything seems to be functioning, but you have this nagging suspicion that your site could be improved structurally.

Instead of spending a small fortune to hire a Web expert to ferret out your site's weaknesses, you can enlist the help of a program such as SiteHog 1.0.7. It displays all the links from your home page, including other HTML pages, graphics files, and mail-to entries. The linking structure is displayed graphically in a Windows Explorer-like tree format, allowing you to open files with the associated Windows applications. Double-click on a linked HTML page, and it brings up your browser. Double-click on a GIF file, and it brings up your graphics-editing program.

You can also use SiteHog to validate your HTML pages. The resulting errors, warnings, and hints will help you find and correct nonstandard HTML syntax, start tags that don't have a corresponding end tag (such as OPEN and CLOSE), and invalid values for selected HTML tags (such as FRAMEBORDER). The program gives specific recommendations, so it's relatively painless for an HTML programmer to make any of the needed adjustments.

Other options include the ability to choose specific browsers for compatibility (Netscape Navigator 1.0 through 3.0, and Internet Explorer 1.0 through 3.0), as well as the HTML standard level (HTML 1.0 through 3.2; Netscape extensions 1.1, 2.0, and 3.0; and Internet Explorer extensions 2 and 3). The program can estimate the amount of time that each page will take to download, and it provides warnings for pages that take longer than a designated period.

You can also set the number of link levels that SiteHog will explore (zero through nine); whether broken links should be reported; and whether images, e-mail addresses, remote files, and repeated HTML pages should be displayed.

This shareware version does not provide HTTP support, so all of its analyses are performed on your hard drive. The $80 registration fee brings you HTTP support in an upcoming version of the program, as well as technical support via e-mail.

Traffic Builder 1.7

You've added some cool-looking Java applets, slimmed down your JPEG files, and optimized your HTML code and links. Now what? You need visitors to appreciate the work you've done. You could register your site with hundreds of Internet-based search engines, directories, and link pages, but do you really have time to do this? It would be much easier to use a program that automatically registers your site for you.

One of the best site-submission utilities is Traffic Builder 1.7 (formerly SoftSpider for Windows). The registered version of the program can submit your Web site to 1,009 different reference sites; the nonregistered version limits you to five reference sites at a time.

The interface lets you select all 1,009 sites, just specific site categories (such as award sites, search engines, classifieds, directories, and media outlets), or individual sites.

Other notable features include the SmartCheck option that matches your site's keywords against a list of site categories, an evaluation of your Web site's current visibility with the top search engines, and reports on which submissions were successful and which weren't.

Traffic Builder 1.7 has two registration options. You pay a registration fee of $49.95 to purchase the standard edition of the program. The professional edition of the program, available for a $99.90 registration fee, adds the ability to submit multiple URLs at the same time.

Fine-tune the compression algorithms of your JPEG graphics files with CyberView Image Pro 4.02.

J-Perk provides a small arsenal of image and text effects that can add color and movement to your Web site.

Spruce up your Web site with 6 Pack's Java-based applets, including one that lets you create custom banners.

SiteHog can check your pages for nonstandard syntax and start tags that don't have a corresponding end tag.

Need to promote your Web site? Traffic Builder 1.7 can register your site with 1,009 different reference sites.

WebTrends Security Laid A Lot Of Groundwork

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wtslWebtrends security analyzer is a promising new player in the systems and network security scanning field, not only giving network managers prebuilt tests to nail security problems but also letting them construct their own audits.

The only significant weakness in WebTrends Corp.'s software is that it doesn't wield nearly as much power over NetWare and Unix servers as it does over Windows NT and Windows 9x machines, thus limiting it to Windows-centric shops. In PC Week Labs' tests, for example, WebTrends Security Analyzer identified only seven minor problems on a Solaris server with known security risks. In contrast, Internet Security Systems Inc.'s Internet Scanner 5.6, a capable competitor in the security scanner arena, works well with a variety of Unix and NetWare servers in addition to NT systems.

Except for its operating system limitations, WebTrends Security Analyzer 2.0 the first release of the product despite its version number is a great choice for "agentless" detection of vulnerabilities on Windows NT servers and networks. Its biggest strength is that it comes with an SDK (software development kit) that network managers can use to create their own audits, and the software also can easily download new audits from WebTrends' Web site.

Network managers with no security system in place should evaluate WebTrends Security Analyzer. At $4,999 for the enterprise edition, which shipped in late January and includes an unlimited number of IP addresses across an unlimited number of subnets, it competes favorably with ISS' Internet Scanner, which costs $4,995 for a 254-node license.

Even managers already using an intrusion detection system should consider WebTrends' security scanner. During tests, we quickly identified more than 15 serious security exposures on a 60-system NT test network some that we expected to find, and more than a couple that we didn't.

wtsl1WebTrends' preconfigured tests, which it calls "policies," proved more than adequate. For example, WebTrends Security Analyzer found 87 potential security problems on the 60-machine testbed, ranging from blank passwords a bad Labs habit! to Distributed Component Object Module configurations that opened us up to attack. ISS' Internet Scanner found 124 security exposures, mostly minor variations of those identified by the WebTrends product.

WebTrends' audit gave us an extensive report on the problems it found, ranking them by severity. The report also provided either a clear, step-by-step procedure for fixing a problem or an explanation of the weakness; the latter often includes a URL for a site where a remedy can be found.

The SDK in WebTrends Security Analyzer puts it ahead of rivals such as Internet Scanner and Netect Inc.'s HackerShield 1.0 for network managers who want to tailor audits to match their sites. All other products we've tested rely on the vendor to come out with new tests to audit servers and networks for weaknesses.

The arrival of WebTrends Security Analyzer also means that HackerShield is no longer the only security analysis product to supply additional tests over the Web. The AutoSync facility in WebTrends' scanner let us easily update the program as soon as it was installed. A year's subscription to WebTrends' test update service is $999.

WebTrends Security Analyzer's intuitive interface is an easy entry into the product. It was simple to set up security audits that ran a variety of policies against specific IP addresses. It was equally easy to schedule audits to run outside work hours, something we did because each scan could take as long as 5 minutes per machine to complete, the same as other products we've tested. We could also tune each policy to perform either a complete or a light-duty security scan, port analysis or ping test.

WebTrends Security Analyzer, like other security scanners, does all its processing on one server without using agents on the target machines. This nearly eliminates the performance impact on any machine being scanned.

PC Week Labs Executive Summary: WebTrends Security Analyzer 2.0

WebTrends' security scanner is a good place to start for managers looking to secure their networks. The competitively priced WebTrends Security Analyzer also nicely complements intrusion detection systems already in place by revealing obvious security holes as long as the machines it is scanning are Windows systems.

Pros: SDK lets managers build security audits tailored to their sites' needs; allows simple, automatic download of new tests from WebTrends' Web site.

Cons: Little facility for finding vulnerabilities on Unix and NetWare servers.